23 September 2013
One of Elinz Electronics' goals is to provide buyers with 100% customer satisfaction. This is the reason why the store is modifying its return policy and extending its money back guarantee from 18 days to 30 days. While the store can give you the assurance that all of its products are reliable and of high quality, it is giving you the opportunity to get a refund in case you are not fully satisfied with the item you have purchased.
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be quite advantageous, especially if you don't have enough time to test the product out or you simply cannot make up your mind on whether you'll return the item or not. Under Elinz Electronics' new return policy, you have up to 30 days to return the product and get your money back. This is something that you cannot easily accomplish with other stores. It is because more often than not, other stores give their customers only several days to ask for a refund. And for many people, that is not enough time for them to facilitate the return of the products they have purchased. But no matter what your reason for returning the product is, there are certain things that you must remember when availing yourself of Elinz Electronics' 30-day money back guarantee. For starters, you must contact the store within 30 days of the delivery date. This basically means that you should inform Elinz Electronics that you want a refund within a month since the product in question has left the store's warehouse.
Once you contact the store, a representative from Elinz Electronics will tell you what to do so you can get a refund under the store's 30-day money back guarantee. See to it that you follow his (or her) instructions carefully to avoid problems or misunderstandings.
Where a customer requests a refund in accordance with these terms and conditions, the refund will be for the amount of the purchase price excluding the restocking fees (Delivery and Handling Costs) associated with their order. For orders purchased under "Free Shipping" promotions, the restocking fees will equal the delivery and handling rates of the order. As restocking fees can vary from unit to unit, please contact Elinz Electronics Customer Service if you require more information.
Returned products must be returned in accordance with the Warranty section of the Elinz Electronics Website in Terms and Conditions Warranty.' This includes being returned in the original packaging, with all accessories (especially the SD Card if provided with the unit originally) and in re-saleable condition, otherwise extra charges may incur.
Regardless of the reason for the return of the unit, customers are required to send the unit back to Elinz Electronics at their own cost.
After receiving the returned Elinz Electronics Product(s), Elinz Electronics will issue a refund as soon as is reasonably practicable and the customer will be provided with an e-mail notification. Where possible, refunds will be processed by reversing the initial customer transaction. Elinz Electronics accepts no responsibility for any delays that may occur in receiving the refund as a result of any third-party payment gateway.
Although Elinz Electronics is confident that you'll be happy with your purchase, the store is willing to give you a refund in case the product you have bought doesn't meet your specific needs or requirements. Just make sure that you remember the things discussed above. If you want to learn more about the store's return policy, you can always visit Elinz Electronic's website or contact its customer support team.
